Better Home Compliance respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data in accordance with the Australian Privacy Principles (APPs).
1. What We Collect
When you contact us, request a quote, or book a service, we may collect:
- Your name
- Phone number
- Email address
- Property address
- Other information relevant to your service enquiry
2. How We Use Your Information
We use your information to:
- Respond to your enquiries
- Provide quotes and schedule services
- Improve our website and services
- Comply with legal obligations
We will never sell or share your personal data with third parties, except as required by law or necessary to complete your service (e.g., providing info to our licensed
3. Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access, including secure data storage and access restrictions.
4. Cookies and Analytics
Our site may use cookies or tracking technologies (e.g., Google Analytics) to improve functionality and understand how visitors use our site. You can disable cookies through your browser settings.
5. Accessing or Correcting Your Information
You may request access to your personal information or ask us to correct it if inaccurate by contacting us.
6. Third-Party Tools
If we use third-party services (like email marketing or booking systems), they may have access to your data as part of providing those services.
7. Policy Updates
This privacy policy may be updated from time to time. The latest version will always be posted on our website.
8. Contact Us
For any privacy concerns or questions, contact: enquiries@betterhomecompliance.com.au